At Lucia Hikes, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

Information We Collect

We may collect personal information you provide to us when placing an order or contacting us, including your name, shipping address, email address, phone number, and any other relevant details required to process your order.

We also automatically collect certain information when you browse our website, such as your IP address, browser type, pages visited, time spent on pages, and device information to help us improve your experience.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you regarding your purchase or inquiries

  • Improve our website and services

  • Send occasional marketing emails or updates (if opted-in)

Sharing of Information

Lucia Hikes does not sell, rent, or share your personal information with third parties for their own marketing purposes. We may share your information with trusted service providers only as necessary to fulfill your order or support our business operations (shipping or customer support).

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and understand user behavior. You can control or disable cookies through your browser settings.

Your Rights and Opt-Out Instructions

If you no longer wish to receive promotional emails from us, you can opt out at any time by clicking the unsubscribe link in any of our emails or by contacting us directly.

To access, correct, or delete your personal information, please email us at [email protected]

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

International Users

As a worldwide business, your data may be transferred to and processed in countries other than your own. By using our website, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at [email protected].